RETURNS & EXCHANGES
Our return policy lasts 14 days. If 14 days have gone by since your purchase,
unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be UNUSED and in the same condition that you received it. It must also be in the original packaging. Otherwhise, the item is considered sold.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that
we have received your returned item. We will also notify you of the approval or rejection
of your refund.
If you are approved, then your refund will be processed, and a credit will automatically
be applied to your credit card or original method of payment, within a certain amount of
Late or missing refunds
If you haven’t received a refund yet, first is to check your bank account again.
Then contact your credit card company, in which may take some time before your
refund is officially posted.
Next is to contact your bank. There is often some processing time before a refund is
If you’ve done all of this and you still have not received your refund yet, please contact
Only regular priced items may be refunded, unfortunately sale items cannot be
We only replace items if they are defective or damaged.
firstname.lastname@example.org regarding your items. Our customer service team will assist on further steps.
Unfortunately, we are NOT able to offer any replacement for any other reasons.