Free shipping throughout Malaysia on orders above MYR 120 ✨ Next day delivery guarantee for Klang Valley, Putrajaya & Cyberjaya areas.

TERMS AND CONDITIONS


Please read these terms and conditions carefully before using this website

http://velvetvanitycosmetics.com. This website is operated by Velvet Vanity Cosmetics.

Throughout the site, the terms “we”, “us”, and “our” refers to Velvet Vanity Cosmetics.

These terms apply to all visitors, users and others who access this website or/and use this

service or/and purchasing products from us. By accessing or using any part of the site, you

agree bound by these terms of service. You may not access the website or use any services if

you do not agree to all the terms and conditions of this agreement.

Our e-store is hosted by IKW online. They provide us with the online e-commerce platform

that allows us to sell our products and services to you. We also share the same payment

gateway with IKW online. Thus, any voucher/coupon codes issued by IKW online are not valid

to be used on our site.


Accounts

• When creating your account at our site, all information that you provide us must be

complete, accurate and up to date at all times. If you failed to do so, we are not

responsible for any difficulties.


Order & Payment

• We are not able to modify or cancel any successful orders for any reason.

• If you happened to perform unintended multiple purchases or/and purchase the

wrong product, we are not able to neither cancel/modify any of the orders nor to

refund the amount.

• We have the right to cancel or refuse any order you place with us.

• We may, in our sole discretion, limit or cancel quantities purchased per person, per

household or per order if we encounter any suspicious orders.


Product & Services

• By using our product and services, you agree not to duplicate, reproduce, copy or

exploit any of our product, logo and services.

• We do not warrant that the quality of any products, services, information or other

material purchased or obtained by you will meet your expectation.

• In the event that we make a change to or cancel an order, we may attempt to notify

you by contacting the e-mail and/or billing address/phone number provided at the

time the order was made.

• We reserve the right at any time to modify or discontinue the Service (or any part or

content thereof) without notice at any time.

• We have made every effort to display as accurately as possible the colors and images

of our products that appear at the store. We cannot guarantee that your computer

monitor’s display of any color will be accurate.


Package

• We are not responsible for any lost or damage parcel upon delivery process as it is

beyond our authorities.

Modification of Price & Services

• Prices of our products are subject to change without notice.

• We reserve the rights to launch any promotion, discounts or new product range at any

time.


Governing Law

• These Terms shall be governed and construed in accordance with the laws of Malaysia,

without regard to its conflict of law provisions

Termination

• We may terminate or suspend access to our Service immediately, without prior

notice or liability, for any reason whatsoever, including without limitation if you

breach the Terms.

• All provisions of the Terms which by their nature should survive termination shall

survive termination, including, without limitation, ownership provisions, warranty

disclaimers, indemnity and limitations of liability.

• We may terminate or suspend your account immediately, without prior notice or

liability, for any reason whatsoever, including without limitation if you breach the

Terms.

• Upon termination, your right to use the Service will immediately cease. If you wish to

terminate your account, you may simply discontinue using the Service.

• All provisions of the Terms which by their nature should survive termination shall

survive termination, including, without limitation, ownership provisions, warranty

disclaimers, indemnity and limitations of liability.


Changes

• We reserve the right, at our sole discretion, to modify or replace these Terms at any

time. If a revision is material we will try to provide at least 30 days notice prior to

any new terms taking effect. What constitutes a material change will be determined

at our sole discretion.

• By continuing to access or use our Service after those revisions become effective,

you agree to be bound by the revised terms. If you do not agree to the new terms,

please stop using the Service.